1. Terms and Conditions
Welcome to IscoMart
By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

General Terms
● Eligibility: You must be at least 18 years old to make a purchase on our website. If you are under 18, you may use our services only with the involvement of a parent or guardian.
● Product Availability: While we strive to ensure that the products listed on our website are in stock, we do not guarantee availability. If an item is out of stock after your order is placed, we will notify you and provide a refund or suggest alternative products.
● Pricing: All prices are listed in [currency], and are subject to change without notice. We reserve the right to correct pricing errors at any time.
● OrderConfirmation: After placing an order, you will receive an email confirmation. If we are unable to fulfill your order for any reason, we will notify you as soon as possible.
● PaymentMethods: We accept [insert accepted payment methods such as credit cards, debit cards, UPI, and other digital wallets]. Payment must be made in full before we dispatch your order.
● Account Security: You are responsible for maintaining the confidentiality of your account login details. Any activities conducted through your account are your responsibility.
Prohibited Activities
● Misuse of our website for fraudulent activities, such as creating false accounts or
submitting false orders.
● Usingour site to distribute harmful software (viruses, malware) or engaging in any
behavior that may harm our website or other users.

Limitation of Liability
Weare not liable for any losses or damages caused by the use of or inability to use our website or services, including but not limited to direct, indirect, incidental, or consequential damages.

Changes to Terms
Wereserve the right to modify these terms and conditions at any time. Any changes will be effective upon posting on the website. Please review these terms periodically for updates.

3. Return Policy
At IscoMart, we aim to provide the highest quality products. If you are not satisfied with your purchase, you can return eligible items under the following conditions:
Eligibility for Returns
● Perishable Goods: Returns or refunds for perishable items (fruits, vegetables, dairy, etc.) are accepted only in cases of damage, spoilage, or wrong delivery. You must report the issue within [24 hours] of receiving the product.
● Non-Perishable Goods: Non-perishable items (packaged food, personal care,
household goods, etc.) can be returned within [7 days] of delivery, provided the item is unopened, unused, and in its original packaging.
● DamagedProducts: If a product arrives damaged, please contact us immediately with photographic evidence, and we will arrange for a replacement or refund.

Return Process
1. Contact our customer support at [insert email/phone number] with your order number and details of the issue.
2. Our team will confirm eligibility and arrange for a return pick-up or request you to drop off the item at the nearest store.
3. Upon receiving the returned item, we will inspect it and process your refund or replacement within 2 business days.
Refunds
● Refunds will be issued to your original payment method. Processing times may vary based on your bank or payment provider.
● Forcash-on-delivery orders, refunds will be issued via bank transfer or store credit.
4. Contact Details
If you have any questions, concerns, or feedback, feel free to reach out to us. We are here to help!
● CustomerSupport Email: IscoMart.com@gmail.com
● CustomerSupport Phone Number: 9994252475
● Business Hours: 8 AM to 11 PM (Monday to Sunday)
● Mailing Address:
Anna Salai Branch: IscoMart, 94, Anna Salai, Puducherry, 605001
Mobile: 7305980675
Gorimedu Branch: IscoMart, 129, Kamaraj Salai, Thatanchavady, Puducherry, 605009
Mobile: 9994252475
For urgent inquiries, please call our customer support during business hours.

5. Privacy Policy
Your privacy is important to us at IscoMart. This privacy policy outlines how we collect, use, and protect your personal information.
Information We Collect
● Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect personal details such as your name, email, phone number, and delivery address.
● PaymentInformation: For payment processing, we collect your payment card details or other payment method information. We do not store your full card details on our servers.
● Website Usage Information: We may collect data on how you use our website through cookies and tracking technologies, including your browsing patterns, IP address, and preferences.

How We Use Your Information
● Toprocess and fulfill your orders, including payment processing and delivery.
● Toimprove our website and services based on your preferences and feedback.
● Tocommunicate with you about your orders, promotions, and special offers.
● Forlegal and security purposes, including fraud prevention.

Data Protection
Wetake the security of your data seriously and use the latest encryption methods to protect your personal and payment information. Access to your data is restricted to authorized personnel only.

Third-Party Sharing
Wedonot sell or rent your personal information to third parties. However, we may share your details with trusted service providers (e.g., delivery partners, payment processors) to ensure the fulfillment of your orders.

Cookies
Weuse cookies to improve your experience on our website. Cookies help us remember your preferences and track usage patterns to optimize our site. You can disable cookies in your browser settings, but this may affect the functionality of our website.
Changes to Privacy Policy 

We may update this privacy policy from time to time. Any changes will be posted on this page,
so please review it periodically. By shopping with us, you agree to our terms and policies. Thank you for choosing IscoMart